Shipping and Returns

When will I receive my order?

On average orders are dispatched in 3-5 working days but at peak times this can take longer. Once your order has been dispatched you will receive it within 48 hours mainland UK.

European customers will take 5 -10 days after dispatch and this is dependant on customs clearance.  

Shipping Costs?

UK Mainland addresses - Free shipping on all orders over £75 to mainland postcodes. Postcodes outside of mainland incur shipping fees calculated at checkout. Shipping under £70 is £3.99.

UK Non-Mainland addresses - the cost of shipping starts from only £5.99. Please enter your postcode at checkout to calculate exact shipping cost. 

Europe - The cost of shipping to mainland Europe starts from €10. Please enter your shipping details at the checkout for an exact price or email us at contact@outsidegang.com for help. Please note we do not charge tax outside of the UK so import duties will apply before delivery can be made. 

Rest Of World - Please use our shipping calculator at checkout to see costs.

Returns

Can I return my product?

Customers can return their item within 30 days of purchase to the address below. Provided it is received in original packaging and in new unused condition and full refund will be given. Alternatively we can arrange collection of your product for a fee (UK Only) 

Include your packing slip with your products and we will take care of the rest. 

Refunds are processed within 28 days of receipt of the goods.

Returns address:
Outside Gang,
C/O Plastic Mouldings, Aisla Road, KA12 8LP

For hygiene reasons we cannot accept chopping boards that are no longer sealed.