Shipping and returns

Shipping

Quality control

We check each order personally to ensure it arrives to you in perfect condition.

Shipping within the UK

outside gang lives in the UK! homebird or freebird will be shipped to you within 5-7 working days. Smaller items will be shipped within 5 working days! Hooray!

Shipping to Europe

homebird or freebird will be shipped to you within 10 working days. Smaller items will be shipped within 10 working days! Hooray!

Rest of the world

We can ship wordwide! For a shipping quote get in touch with us at contact@outsidegang.com and we will be able to help arrange your order.

Examples of shipping costs:

product country cost
1 x homebird or 1 x freebird UK £8.50
1 x homebird with 2 x glowing ice cubes United States £70
1 x freebird Japan £100
1 x freebird Spain £15


Combined shipping

Purchasing a homebird or freebird and accessories – we will only charge you shipping on one item – the clever bots will calculate your fee at checkout.

Returns

We’re positive you will like your product, but if you don’t, you can return it to us within 14 days of delivery for a full refund. Send an email to contact@outsidegang.com with your name, email and order number and we will give you further instruction on how to get the product back to us.

You will need to disassemble your product and repackage it as it arrived in order for our delivery partners to collect it. If the product is returned to us in an unsellable condition we can refuse your return. So please keep all your packaging just in case!

Our mission

We believe the best place to be is anywhere outdoors, so we want to create products that make being outside that little bit easier and a lot more fun. We want our products to enhance your time off and make you dance with joy!

Find out more