Shipping and returns

Shipping

Quality control

We check each order personally to ensure it arrives to you in perfect condition.

Shipping within the UK

Shipping is £2.99 for orders under £25. Orders over £25 are free. All coolers will be shipped to you within 5-10 working days depending on stock levels. Smaller items will be shipped within 2-3 working days! Hooray! We are currently experiencing delays in getting out orders out due to an increased demand! Please email us at contact@outsidegang.com if your order is urgent.

Shipping to Ireland

Shipping is £10. All coolers will be shipped to you within 5-10 working days depending on stock levels. Smaller items will be shipped within 2-3 working days! Hooray!

Shipping to Europe

Shipping to Europe is £20. All coolers will be shipped to you within 15 working days depending on stock levels. Smaller items will be shipped within 5 working days!

Rest of the world

We can ship wordwide! For a shipping quote get in touch with us at contact@outsidegang.com and we will be able to help arrange your order.

Combined shipping

Purchasing a homebird or freebird and accessories – we will only charge you shipping on one item – the clever bots will calculate your fee at checkout.

Returns

We’re positive you will like your product, but if you don’t, you can return it to us within 14 days of delivery for a full refund. Send an email to contact@outsidegang.com with your name, email and order number and we will give you further instruction on how to get the product back to us.

You will need to disassemble your product and repackage it as it arrived in order for our delivery partners to collect it. If the product is returned to us in an unsellable condition we can refuse your return. So please keep all your packaging just in case!

Our mission

We believe in well made products which have many purposes that suit a range of lifestyles. Whether you party hard, indoors or out, we want your drinks to stay chilled while looking the bees knees.

Find out more