FAQs

General

How long do freebird and homebird stay chilled for?

We have tested freebird and homebird and both have kept our ice icey for 12+ hours. Its super insulated and the bamboo chopping board keeps everything inside chilled!

How do I keep my homebird or freebird looking it’s best?

Give your homebird or freebird a wipe down after each use to make sure all mud and summer punch has been removed. It’s UV proof and tough! But we recommend you store it away when it’s not in use for long periods of time.

Shipping

Where do you ship to?

We currently ship to the UK, Ireland and mainland Europe – yay! We will be adding locations so get in touch via contact@outsidegang.com if you’re not yet on the list!

How long does shipping take?

Our products are assembled specially for you and our team is only small. There is a delay on all orders as we are currently getting our next batch ready so any orders placed over the next few weeks will be ready in time for Christmas. After Christmas, we aim to ship your order by 10 working days for the UK and by 14 working days for Ireland and mainland Europe.

Returns

Do you offer returns?

Yes we do, you have 14 days to fall in love but if you have changed your mind and can package your order back up in its original packaging in a perfect condition. Please email contact@outsidegang.com and we will let you know where to go from here.

 

 


Not answered your question?

Use the contact form below to get in touch, or send us a message on social media. @outsidegangshop

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Our mission

We believe the best place to be is in the great outdoors, so we want to create products that make being outside that little bit easier and a lot more fun. we want our products to enhance your adventures and make you dance with joy!

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